DRAFT — pending legal review

Privacy Policy

Social Feeds, operated by Agentic Engineer LLC (New Jersey, U.S.). Last updated: June 2026.

1. Scope

This policy describes how Social Feeds (the “App”) handles data when an agency installs and uses it within HighLevel / GoHighLevel. It does not cover HighLevel itself or the social platforms we read from, which have their own policies.

2. Information we process

  • Account / install data: the GHL location (sub-account) and company identifiers, user id, role, and email surfaced to the App via HighLevel’s signed user-context (SSO), used to scope your feeds.
  • Feed configuration: the sources you connect (e.g. a YouTube channel handle) and display settings.
  • Ingested public content: publicly available posts and media from the social sources you connect. We cache media (as optimized webp images and video posters) on our infrastructure so feeds load quickly and remain available even if a source is temporarily down.

3. What we do NOT do

We do not sell personal information, and we do not use it for behavioral or interest-based advertising. We do not build profiles of the end visitors who view a feed.

4. Sub-processors

We use Convex (database, file storage, functions), Vercel (hosting), and HighLevel (distribution, billing, identity). We read content via the YouTube API Services and Instagram. Each is bound by its own terms.

5. YouTube API Services

The App uses YouTube API Services. By using it you agree to the YouTube Terms of Service. Google’s privacy practices are described in the Google Privacy Policy. We only access public channel and video data needed to render a feed, and we do not store YouTube user authorization tokens for end viewers.

6. Retention

Cached feed items are capped per feed and refreshed on a schedule; older items and their cached media are pruned. When a feed or source is removed, its cached media is deleted from storage.

7. Security

We use reasonable technical measures to protect data in transit and at rest. No method of transmission or storage is perfectly secure.

8. Your rights

Depending on your location (including under GDPR/UK GDPR and U.S. state privacy laws such as the CPRA), you may have rights to access, correct, or delete information. Contact us to exercise them.

9. Children

The App is not intended for children and we do not knowingly collect their personal information.

10. Contact

Questions or requests: matthew.fontana@agentic-engineer.com.

See also our Terms of Service.